Privacy Policy

At NovaRock Advisory, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Name and contact information (email address, phone number, postal address)
• Date of birth and PAN number (for KYC compliance)
• Financial information (income, investment goals, risk profile)
• Bank account details (for transaction processing)
• Employment and professional information
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide financial advisory services, process transactions, and manage your investments
• Communication: To respond to your inquiries, send important updates, and provide customer support
• Compliance: To comply with legal and regulatory requirements, including KYC and AML regulations
• Improvement: To analyze and improve our services, website functionality, and user experience
• Marketing: To send you relevant information about our services (you can opt-out at any time)
• Security: To protect against fraud, unauthorized access, and other security risks

3. Information Sharing and Disclosure

3.1 When We Share Information

We may share your information in the following circumstances:

• With Mutual Fund Companies: To process your investment transactions and maintain your accounts
• With Service Providers: To facilitate services such as payment processing, KYC verification, and technology support
• With Regulatory Authorities: When required by law or to comply with SEBI, AMFI, or other regulatory requirements
• With Your Consent: When you explicitly authorize us to share your information
• Business Transfers: In connection with any merger, sale, or transfer of our business

3.2 What We Don't Do

We do not:

• Sell your personal information to third parties
• Share your information for marketing purposes without your consent
• Disclose sensitive financial information without proper security measures

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure storage systems with restricted access
• Regular security assessments and updates
• Employee training on data protection practices
• Physical security measures for our offices

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and performance
• Provide personalized content and recommendations

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

For regulatory compliance, we may be required to retain certain information for specific periods as mandated by SEBI, AMFI, or other applicable regulations.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your information in a portable format
• Withdrawal of Consent: Withdraw consent for specific data processing activities

To exercise any of these rights, please contact us at contact@novarockadvisory.com or call +91 9468365162.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Kurukshetra, Haryana.