Terms & Conditions

Welcome to NovaRock Advisory. These Terms and Conditions govern your use of our website and services. By accessing our website or engaging our advisory services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1. Definitions

In these Terms and Conditions:

• "We," "us," "our" refers to NovaRock Advisory, AMFI ARN-344268
• "You," "your," "client" refers to the user or client of our services
• "Services" refers to financial advisory, investment consulting, and related services provided by us
• "Website" refers to novarockadvisory.com and all associated pages
• "Agreement" refers to these Terms and Conditions along with any service agreements

2. Services Provided

2.1 Nature of Services

NovaRock Advisory provides the following services:

• Mutual fund distribution and advisory services
• Investment portfolio management and planning
• Retirement planning and financial goal planning
• Insurance advisory services
• Tax planning guidance
• General financial advisory services

2.2 Regulatory Compliance

We operate as an AMFI (Association of Mutual Funds in India) registered mutual fund distributor with ARN-344268. All our services are provided in compliance with SEBI (Securities and Exchange Board of India) regulations and applicable Indian laws.

3. Client Obligations and Responsibilities

3.1 Accurate Information

You agree to:

• Provide accurate, complete, and truthful information about your financial situation, goals, and risk tolerance
• Update us promptly about any material changes in your financial circumstances
• Complete all required KYC (Know Your Customer) documentation accurately
• Maintain valid and updated contact information

3.2 Decision Making

• You acknowledge that all investment decisions are ultimately your responsibility
• Our recommendations are based on the information you provide and market conditions at the time
• You have the right to accept or reject any recommendation we provide
• You should conduct your own due diligence before making investment decisions

3.3 Legal Capacity

By engaging our services, you confirm that you are of legal age (18 years or above) and have the legal capacity to enter into binding agreements.

4. Fees and Charges

4.1 Compensation Structure

Our compensation may include:

• Commission: We may receive commissions from mutual fund companies for distributions
• Advisory Fees: Separate advisory fees as agreed upon for specific services
• Trail Commissions: Ongoing commissions on assets under advisory

4.2 Fee Disclosure

All applicable fees and charges will be disclosed to you before you engage our services. We maintain full transparency regarding our compensation structure.

4.3 Third-Party Charges

You are responsible for any charges levied by mutual fund companies, banks, or other third parties, including but not limited to exit loads, transaction charges, and demat charges.

5. Investment Risks and Disclaimers

5.1 Market Risks

You acknowledge and understand that:

• All investments carry inherent risks, including the risk of loss of principal
• Past performance is not indicative of future results
• Market conditions can change rapidly and unpredictably
• Returns are not guaranteed and may vary significantly
• Mutual fund NAVs are subject to market fluctuations

5.2 No Guaranteed Returns

We do not guarantee any specific returns or profits from investments. Any projections or estimates provided are based on historical data and assumptions that may not materialize.

5.3 Suitability Assessment

Our recommendations are based on the information you provide and our assessment of suitability. However, the ultimate suitability of any investment can only be determined by you based on your complete financial picture.

6. Limitation of Liability

6.1 Scope of Liability

To the maximum extent permitted by law:

• We shall not be liable for any investment losses you may incur
• Our liability is limited to gross negligence or willful misconduct on our part
• We are not liable for losses arising from market conditions, regulatory changes, or force majeure events
• We are not responsible for delays or failures by third parties (mutual fund companies, banks, etc.)

6.2 Maximum Liability

In any event, our maximum aggregate liability to you shall not exceed the total fees paid by you to us in the 12 months preceding the claim.

7. Confidentiality and Data Protection

7.1 Client Information

We will maintain the confidentiality of your personal and financial information in accordance with our Privacy Policy and applicable laws. We will not disclose your information to third parties except as required for service delivery or by law.

7.2 Exceptions

We may disclose your information:

• To mutual fund companies for processing investments
• To regulatory authorities when required by law
• To service providers bound by confidentiality agreements
• With your explicit consent

8. Intellectual Property

8.1 Ownership

All content on our website, including text, graphics, logos, images, and software, is the property of NovaRock Advisory or its licensors and is protected by intellectual property laws.

8.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes only. You may not:

• Copy, reproduce, or distribute our content without permission
• Modify or create derivative works from our content
• Use our content for commercial purposes
• Remove any copyright or proprietary notices

9. Termination of Services

9.1 Termination by Client

You may terminate our services at any time by providing written notice. Termination will be effective after completion of pending transactions and settlement of any outstanding fees.

9.2 Termination by Us

We reserve the right to terminate our services if:

• You breach these Terms and Conditions
• You provide false or misleading information
• Your conduct is abusive or harmful to our staff
• We are required to do so by law or regulation
• We decide to cease operations (with appropriate notice)

9.3 Effect of Termination

Upon termination, we will assist you in transitioning your investments if requested. You remain responsible for any fees or charges incurred prior to termination.

10. Website Use and Restrictions

10.1 Acceptable Use

When using our website, you agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Upload viruses or malicious code
• Interfere with the proper functioning of the website
• Scrape or harvest data from the website
• Impersonate any person or entity

10.2 Calculators and Tools

Any calculators or tools provided on our website are for informational purposes only. Results are estimates based on the inputs provided and should not be considered as investment advice or guarantees.

11. Third-Party Links and Services

Our website may contain links to third-party websites or services. We do not endorse or take responsibility for the content, privacy practices, or accuracy of third-party sites. Your use of third-party services is at your own risk.

12. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Material changes will be notified to you via email or through a notice on our website. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

13. Dispute Resolution

13.1 Grievance Redressal

If you have any complaints or concerns, please contact us first. We will make reasonable efforts to resolve disputes amicably within 30 days.

13.2 Arbitration

Any disputes that cannot be resolved through direct negotiation shall be settled through arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in Kurukshetra, Haryana.

13.3 Governing Law

These Terms and Conditions are governed by the laws of India. The courts of Kurukshetra, Haryana shall have exclusive jurisdiction over any disputes.

14. Regulatory Grievances

If you have unresolved grievances related to mutual fund investments, you may approach:

• SEBI SCORES: https://scores.gov.in
• AMFI: https://www.amfiindia.com
• Investor Complaints: As per SEBI guidelines

15. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, strikes, government actions, technical failures, or pandemics.

16. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and NovaRock Advisory regarding the use of our services.

18. Contact Information

For questions about these Terms and Conditions, please contact us: