Terms & Conditions

Welcome to NovaRock Advisory. These Terms and Conditions govern your use of our website and services. By accessing our website or engaging our advisory services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1. Definitions

In these Terms and Conditions:

• "We," "us," "our" refers to NovaRock Advisory, AMFI ARN-344268 and IRS PTIN P03472019
• "You," "your," "client" refers to the user or client of our services
• "Services" refers to financial advisory, mutual fund distribution, portfolio planning, US/NRI tax return preparation, and related services provided by us
• "Website" refers to novarockadvisory.com and all associated web pages
• "Agreement" refers to these Terms and Conditions along with any individual service engagement agreements

2. Services Provided

2.1 Nature of Services

NovaRock Advisory provides the following specialized services:

• Mutual fund distribution and asset allocation advisory services
• Investment portfolio management and capital planning
• Retirement planning and financial goal structure planning
• Insurance risk-transfer advisory services
• Domestic tax planning guidance and LTCG harvesting
• US Federal Tax Return preparation for NRIs, H-1B holders, and cross-border DTAA clients
• General corporate and private financial advisory services

2.2 Regulatory Compliance

We operate as an AMFI (Association of Mutual Funds in India) registered mutual fund distributor with ARN-344268 (EUIN E655156) and an active US Internal Revenue Service (IRS) Registered Tax Preparer holding PTIN P03472019. All our services are provided in strict compliance with SEBI (Securities and Exchange Board of India) regulations, IRS standards, and applicable Indian and US federal laws.

3. Client Obligations and Responsibilities

3.1 Accurate Information

You agree to:

• Provide accurate, complete, and truthful information regarding your financial situation, income streams, tax liabilities, goals, and risk tolerance
• Update us promptly regarding any material changes in your residency status, tax classification, or financial circumstances
• Complete all required Know Your Customer (KYC), Anti-Money Laundering (AML), and regulatory identification documentation accurately
• Maintain valid and updated contact information across all active files

3.2 Decision Making

• You acknowledge that all investment execution decisions remain ultimately your independent responsibility
• Our recommendations are derived from the technical details you provide and prevailing market/tax conditions
• You maintain full authority to accept, modify, or reject any recommendation provided by our desk
• You should conduct independent due diligence before approving formal investment allocations

3.3 Legal Capacity

By engaging our services, you confirm that you are of legal age (18 years or above) and possess the full legal capacity to enter into binding agreements under applicable law.

4. Fees and Charges

4.1 Compensation Structure

Our business compensation model may encompass:

• Distribution Commissions: Commissions received from Asset Management Companies (AMCs) for mutual fund scheme distributions
• Advisory & Consultancy Fees: Fixed or custom fees as agreed upon for dedicated tax return preparation (Form 1040, FBAR, DTAA) or comprehensive financial plans
• Trail Commissions: Recurring commissions based on total assets under advisory maintained with fund houses

4.2 Fee Disclosure

All applicable advisory fees, preparation charges, and distribution models are fully disclosed prior to service engagement. We maintain absolute transparency regarding all operational compensation.

4.3 Third-Party Charges

You remain responsible for any external charges levied by Asset Management Companies, Registrar Transfer Agents (RTAs like CAMS/KFintech), banking institutions, payment gateways, or government tax filing portals, including exit loads, transaction processing fees, and statutory taxes.

5. Investment Risks and Disclaimers

5.1 Market Risks

You acknowledge and agree that:

• All market-linked investments carry inherent market risks, including the potential loss of invested principal
• Past performance metrics are strictly historical and do not guarantee future returns
• Macroeconomic conditions, interest rates, and regulatory shifts can alter asset performance unpredictably
• Investment returns fluctuate; Net Asset Values (NAVs) increase or decrease according to underlying market movements

5.2 No Guaranteed Returns

NovaRock Advisory makes no claims, guarantees, or assurances of fixed, minimum, or target returns. Any numerical projections or financial calculator outputs provided on our website are hypothetical models meant for educational planning only.

5.3 Suitability Assessment

Our recommendations are tailored to the risk profiles and goals stated by clients. However, individual asset suitability depends on full balance sheet context, which must be reviewed periodically.

6. Limitation of Liability

6.1 Scope of Liability

To the maximum extent permitted under applicable law:

• We shall not be held liable for capital losses, portfolio drawdowns, or missed opportunity costs resulting from market movements
• Our liability shall be limited strictly to proven instances of gross negligence or intentional willful misconduct
• We carry no liability for losses stemming from statutory tax code amendments, regulatory policy changes, or force majeure events
• We are not liable for execution delays, portal downtime, or processing errors caused by third-party platforms (fund houses, RTAs, IRS portals, Income Tax e-filing systems)

6.2 Maximum Liability

In any circumstance, NovaRock Advisory's total cumulative liability for any claims arising under these terms shall not exceed the aggregate advisory fees paid by you to us during the 12 months immediately preceding the claim event.

7. Confidentiality and Data Protection

7.1 Client Information Safeguards

We protect your financial, tax, and personal information in accordance with our Privacy Statement, SEBI regulations, and applicable Indian and US privacy frameworks. Sensitive financial records are maintained under strict cryptographic and physical access protocols.

7.2 Authorized Disclosures

Information may be disclosed exclusively when necessary to deliver services or comply with law:

• To Asset Management Companies (AMCs) and RTAs for account opening and transaction processing
• To statutory regulatory bodies including SEBI, AMFI, Income Tax Department, or US IRS pursuant to lawful requests
• To technical platform partners operating under non-disclosure confidentiality agreements
• When explicitly authorized by you in writing

8. Intellectual Property

8.1 Ownership

All original materials on novarockadvisory.com — including text, calculations, research papers, Playbook downloads, graphics, branding, and code — are the exclusive property of NovaRock Advisory and protected by intellectual property laws.

8.2 Limited License

You are granted a revocable, non-exclusive, non-transferable license to access our platform for personal, non-commercial use. You agree not to reproduce, duplicate, sell, scrape, or reverse-engineer any portion of our site or published tools without express written permission.

9. Termination of Services

9.1 Termination by Client

You may terminate an active advisory relationship at any time by issuing written notice to our team. Termination takes effect following the settlement of pending transactions and full payment of any outstanding fees.

9.2 Termination by Us

We reserve the right to suspend or terminate advisory services immediately if:

• You breach these Terms and Conditions or associated service agreements
• You provide fraudulent, inaccurate, or deliberately misleading information
• You engage in abusive conduct toward our team or advisory personnel
• Required to do so by legal or regulatory mandates

9.3 Effect of Termination

Upon termination, active services cease, and we will assist in transitioning account records as required by regulatory guidelines. You remain liable for accrued fees incurred prior to termination.

10. Website Use and Restrictions

10.1 Acceptable Conduct

When interacting with our web portals, you agree not to:

• Use our platform for unlawful, fraudulent, or unauthorized purposes
• Attempt unauthorized access to server nodes, calculation backends, or client databases
• Distribute malicious code, viruses, or disruptive scripts
• Scrape data or extract proprietary calculation engines

10.2 Calculators and Analytical Engines

All online calculation engines (SIP, Lumpsum, Goal Planning, Tax Leakage Estimators) are illustrative models designed for general reference. They do not constitute formal binding financial commitments or legal tax advice.

11. Third-Party Links and Services

Our site provides direct verification links to regulatory directories (AMFI, IRS Treasury, Google Maps). We do not control or assume responsibility for external third-party content, server availability, or external privacy policies.

12. Modifications to Terms

We reserve the right to revise these Terms and Conditions periodically to reflect regulatory updates or business enhancements. Updated terms will be published on this page with a revised "Effective Release" date. Continued use of our site or services after updates implies full acceptance.

13. Dispute Resolution

13.1 Grievance Redressal

In the event of any concern or dispute, please contact our compliance desk first. We aim to address and resolve all client grievances amicably within 30 business days.

13.2 Arbitration

Unresolved disputes arising out of or in connection with this agreement shall be submitted to binding arbitration under the Indian Arbitration and Conciliation Act, 1996. The place of arbitration shall be Kurukshetra, Haryana, IN.

13.3 Governing Law & Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India. Courts in Kurukshetra, Haryana shall hold exclusive jurisdiction over disputes.

14. Regulatory Grievance Mechanisms

For unresolved grievances concerning mutual fund advisory or distribution, clients may register complaints through official regulatory channels:

• SEBI SCORES Portal: https://scores.gov.in
• AMFI Directory & Complaints: https://www.amfiindia.com

15. Force Majeure

Neither party shall be liable for service delays or execution failures resulting from events beyond reasonable control, including natural disasters, acts of government, banking outages, network grid failures, or global pandemics.

16. Severability

If any provision of these Terms and Conditions is ruled invalid or unenforceable by a competent court, such provision shall be severed, and all remaining terms shall remain in full force and effect.

17. Entire Agreement

These Terms and Conditions, alongside our Privacy Statement and individual written client service agreements, represent the full and complete understanding between you and NovaRock Advisory regarding website and advisory engagement.

18. Contact Information

If you have questions, concerns, or requests regarding these Terms and Conditions, please contact us directly: